One of our most read articles is about the clear tamper token. You can read more about STS Payment Metering here or on the official website of the STS Association. The complete STS system is pretty much secure. Only the power companies or utilities can generate tokens for various meter functions. If a meter is in tamper mode, the utility can figure out the reason by simply reading the log-file inside the meter. So there is nothing to worry about.
Nevertheless we are receiving on daily base requests for "Clear Tamper Token".
For all of you who haven't read or understood the first paragraph. If your meter is in tamper-mode and you don't want to contact your power supplier you have the following options:
Try all possible tokens
This will take you about 40 millenniums depending on your input speed. (One millennium is 1,000 years). You better make a list with all combinations first to avoid double entries. Actually the time gets longer because our STS payment meters and most competitor ones have a lock-out after a certain number of wrong attempts.
Consult your local fortune teller
Maybe it helps and he/she comes out with the right token. Most likely you need to consider a service fee.
Use the Magic Random Short Time Token Generator
It generates a Magic Random Short Time Token (MRSTT) and it's valid for one minute only. We are using a fancy artificial intelligence algorithm. Due to heavy server load during the day we recommend to choose a time between midnight and sun rise. It's also important that you have a strong believe.
Putting some garlic on the UIU (user interface unit) helps to avoid the vampire radiation.
In the likely event that it doesn't work you need to contact your power supply company. In addition it's helpful to read the first paragraph.
Anyway, thank you for reading and good luck. Comments are welcome :)
Summary for those who are to lazy to read the article
Only your local power company or energy provider can generate token for your meter. Don't ask us or other manufacturers. We can not help you.
If you still like to ask for a clear tamper token, please tell us what happened before the meter show "tamper".
It will be interesting for our readers and for further evaluations.
Editor's note: This article was originally published in October 2019 and has been updated for comprehensiveness.
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Please how can I get a tamper code to reset my meter,i reacharge but the power his not coming up
I've been trying to recharge in my CLoU prepaid meter… It just keeps taking me back to 007 0.00kwh interphase. No matter what comman I enter, it returns me to 007 0.00kwh interphase
The meter always returns to 007 (remaining credit) after 5 seconds. Before that the meter shows a text message. In your case the message is most likely "reject" because of wrong input.
my clou meter is not recharging
If the meter does not accept a token, a text message with the reason is shown on the display.
It can be:
Reject (wrong token input)
Used (token was already used)
or Old (token has expired)
In any case you need to contact to your customer service centre.
I saw a code also on my meter display.007 with the open contactor symbol. Can be a remote disconnection, if then how to reconnect to power me up.
We assume it's a CLOU meter. The code 007 is indicating the remaining credit. If the credit is finished the relay opens. If the display still shows credit and the meter has a remote connection maybe the utility has disconnected you. Try to key-in 00 for reconnection. If this doesn't work, call your utility.
What does the loc icon mean
The lock-icon means that the meter terminal cover has been opened. It comes usually together with the icon for "relay open" and a raised hand for tamper.
Hi I m Terrance, my metter is not given out power.the contactor switch symbol open on LCD.
Already answered, see the reply to Kilel Noah below.
my prepaid mete is going to tamper how you can help me kplc
We can not help you. Please call your Kenya Power customer service.
My tokens meter shows an open circuit at the screen and there is no flow of curren to the bulbs what might be the problem?
If there is only a icon showing that the relay has opened, means the meter has either disconnected due to an abnormal situation. To reactivated the relay the meter manufacturers have implemented a short-code. Look in the short reference or on the meter name-plate. If it's a CLOU meter, you press 00 and ENTER. The meter will reconnect if there is still credit inside and there is no tamper condition. If you see an additional icon (typically a raised hand) then the meter indicates a tamper and you need to call your energy services provider.
Understood contact my power supply company
I have enough credit but my meter is not supplying power. Is there any code to check what went wrong?
You can look on the meter- or user interface display. If you can see a "hand"-icon together with a "open contact" icon the meter is in tamper mode.
Also a abnormal power supply can cause a temporary disconnection which restores automatically once the power supply is recovered.
Depending on your meter type the power company has additional short codes to evaluate the meter status.