How to get a Clear Tamper Token?

STS meter
STS prepayment meter

One of our most read articles is about the clear tamper token. You can read more about STS Payment Metering here or on the official website of the STS Association. The complete STS system is pretty much secure. Only the power companies or utilities can generate tokens for various meter functions. If a meter is in tamper mode, the utility can figure out the reason by simply reading the log-file inside the meter. So there is nothing to worry about.

Nevertheless we are receiving on daily base requests for "Clear Tamper Token".

For all of you who haven't read or understood the first paragraph. If your meter is in tamper-mode and you don't want to contact your power supplier you have the following options:

Try all possible tokens

This will take you about 40 millenniums depending on your input speed. (One millennium is 1,000 years). You better make a list with all combinations first to avoid double entries. Actually the time gets longer because our STS payment meters and most competitor ones have a lock-out after a certain number of wrong attempts.

Consult your local fortune teller

Maybe it helps and he/she comes out with the right token. Most likely you need to consider a service fee.

Use the Magic Random Short Time Token Generator

It generates a Magic Random Short Time Token (MRSTT) and it's valid for one minute only. We are using a fancy artificial intelligence algorithm. Due to heavy server load during the day we recommend to choose a time between midnight and sun rise. It's also important that you have a strong believe.
Putting some garlic on the UIU (user interface unit) helps to avoid the vampire radiation.

In the likely event that it doesn't work you need to contact your power supply company. In addition it's helpful to read the first paragraph.

Anyway, thank you for reading and good luck. Comments are welcome :)

Summary for those who are to lazy to read the article

Only your local power company or energy provider can generate token for your meter. Don't ask us or other manufacturers. We can not help you.

If you still like to ask for a clear tamper token, please tell us what happened before the meter show "tamper".
It will be interesting for our readers and for further evaluations.

Editor's note: This article was originally published in October 2019 and has been updated for comprehensiveness.

362 Replies to “How to get a Clear Tamper Token?”
  1. My prepaid meter was on tamper mode and I petitioned for a tamper reset token, then I got it and I inputted it, the monitor showed me "25" and a smiling face, yet the power if not back on… It's no more on tamper mode yet the Power's not back on.. Does that "25" mean after 25 hours?

    1. There is no standard for indications on the meter. Usually they show the remaining credit. If the "relay-open" icon is still on, it might be possible that your meter is in overload. Switch off all high consumers (like air-condition) and press the enter-key.

    2. I got the same problem like that and already switch all appliance but still power not back

  2. Kindly send me the cord to activate the cloud meter its uic is CL710k11B kindly the meter heve not yet activated send me to my mail.

    1. In case the meter installer forgot to activate the meter, it activates itself one hour after first installation. There is nothing to do.

    1. The error message depends on the meter manufacturer. CLOU meters return a plaintext message like "REJECT" e.g. when a wrong token was entered or with an error code number. Your power supplier can help you with your meter.

  3. Our prepaid is in tamper code pls
    What can we do
    Prepaid meter number 0101150115323

    1. You can call your power supply company. They have the ability to issue a clear tamper token for your meter.

  4. When the circuit breaker in meter is going off,coz we change the load wire , please I need tamper code for this meter 24130005861. It's very urgent.

    1. I wonder why you want to change the load wire. Only the power company is allowed to do that. They will also bring a clear tamper token. We can not help you.

  5. My family was watching a TV then all over a suddenly the power went off, now for three days they are in total darkness and my token meter is indicating bypass.
    Now how to get a kplc bypass code

    Kindly pliz help, coz my children are struggling to do homework.

    1. I feel very sad that you leave your family for three days in total darkness. Why haven't you called the Kenya Power customer service immediately? Their call center is available 24 hours a day and throughout the week for all matters pertaining to Kenya Power's services throughout the country. The number is 95551.

    1. Only your local power supplier can generate your meter specific codes.

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