How to get a Clear Tamper Token?

STS meter
STS prepayment meter

One of our most read articles is about the clear tamper token. You can read more about STS Payment Metering here or on the official website of the STS Association. The complete STS system is pretty much secure. Only the power companies or utilities can generate tokens for various meter functions. If a meter is in tamper mode, the utility can figure out the reason by simply reading the log-file inside the meter. So there is nothing to worry about.

Nevertheless we are receiving on daily base requests for "Clear Tamper Token".

For all of you who haven't read or understood the first paragraph. If your meter is in tamper-mode and you don't want to contact your power supplier you have the following options:

Try all possible tokens

This will take you about 40 millenniums depending on your input speed. (One millennium is 1,000 years). You better make a list with all combinations first to avoid double entries. Actually the time gets longer because our STS payment meters and most competitor ones have a lock-out after a certain number of wrong attempts.

Consult your local fortune teller

Maybe it helps and he/she comes out with the right token. Most likely you need to consider a service fee.

Use the Magic Random Short Time Token Generator

It generates a Magic Random Short Time Token (MRSTT) and it's valid for one minute only. We are using a fancy artificial intelligence algorithm. Due to heavy server load during the day we recommend to choose a time between midnight and sun rise. It's also important that you have a strong believe.
Putting some garlic on the UIU (user interface unit) helps to avoid the vampire radiation.

In the likely event that it doesn't work you need to contact your power supply company. In addition it's helpful to read the first paragraph.

Anyway, thank you for reading and good luck. Comments are welcome :)

Summary for those who are to lazy to read the article

Only your local power company or energy provider can generate token for your meter. Don't ask us or other manufacturers. We can not help you.

If you still like to ask for a clear tamper token, please tell us what happened before the meter show "tamper".
It will be interesting for our readers and for further evaluations.

Editor's note: This article was originally published in October 2019 and has been updated for comprehensiveness.

362 Replies to “How to get a Clear Tamper Token?”
    1. Each power company has its own hotline. There is no universal number.

  1. There was power interruption and my meter entered tampered mode. I have contacted the power distribution company in my area up to 3 times, yet my request has not been attended to. Still in darkness while the whole neighbourhood enjoy electricity. Am I at faulty to look for a way to get a code to clear tampered error on my meter.

    1. Thanks for the comprehensive information. Still, only your energy provider can generated tokens for your meter. See more information here.

    1. At least you have learned that tampering of electrical energy meters is illegal. Power companies together with manufacturers have taken a lot of measures to detect tamper and to disconnect cheating users.

  2. I'm local power line can't produce Tamper token what should I do, so i got connected again ???

    1. You can not. Only your power company can issue tokens for your meter.

  3. I sold my house and the meter are still under my name what are the answers local supplier need for me to get temper codes

    1. The normal procedure is to notify the power supplier and change the meter owner, respective cancel your contract.
      Since it seems that the meter is already tampered, the responsibility is still with you.
      For issuing the clear tamper token, the local supplier needs the meter serial number.
      More information you can find here.

    1. A token is working only one time, and only when the token was issued for your meter number.

    1. Thanks for your comment. Only your local power company can generate the tamper code.

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