How to get a Clear Tamper Token?

STS meter
STS prepayment meter

One of our most read articles is about the clear tamper token. You can read more about STS Payment Metering here or on the official website of the STS Association. The complete STS system is pretty much secure. Only the power companies or utilities can generate tokens for various meter functions. If a meter is in tamper mode, the utility can figure out the reason by simply reading the log-file inside the meter. So there is nothing to worry about.

Nevertheless we are receiving on daily base requests for "Clear Tamper Token".

For all of you who haven't read or understood the first paragraph. If your meter is in tamper-mode and you don't want to contact your power supplier you have the following options:

Try all possible tokens

This will take you about 40 millenniums depending on your input speed. (One millennium is 1,000 years). You better make a list with all combinations first to avoid double entries. Actually the time gets longer because our STS payment meters and most competitor ones have a lock-out after a certain number of wrong attempts.

Consult your local fortune teller

Maybe it helps and he/she comes out with the right token. Most likely you need to consider a service fee.

Use the Magic Random Short Time Token Generator

It generates a Magic Random Short Time Token (MRSTT) and it's valid for one minute only. We are using a fancy artificial intelligence algorithm. Due to heavy server load during the day we recommend to choose a time between midnight and sun rise. It's also important that you have a strong believe.
Putting some garlic on the UIU (user interface unit) helps to avoid the vampire radiation.

In the likely event that it doesn't work you need to contact your power supply company. In addition it's helpful to read the first paragraph.

Anyway, thank you for reading and good luck. Comments are welcome :)

Summary for those who are to lazy to read the article

Only your local power company or energy provider can generate token for your meter. Don't ask us or other manufacturers. We can not help you.

If you still like to ask for a clear tamper token, please tell us what happened before the meter show "tamper".
It will be interesting for our readers and for further evaluations.

Editor's note: This article was originally published in October 2019 and has been updated for comprehensiveness.

362 Replies to “How to get a Clear Tamper Token?”
  1. I tried it but was not having any 20 digit.here is my meter number 610124000209864 pls show working for us to understand

    1. A clear tamper token can only be provided by the local power supplier. You haven't read the article and/or the other comments.

    2. i forgot my electricity token how can i get them back here is my meter number 0417564510

    3. A token is meter-specific and can only be used one time. I don't understand the question.

    1. As you haven't read the article, try this formula:
      (mn * t)^2
      mn = your meter serial number
      t = date when you have tampered the meter in format DDMMYYYY
      Then you type the last 20 digits of the result in reversed order.
      When it doesn't work, you need to read and understand the first paragraph of the article and report your case to your local power supply company.

    1. You can very easy slow down your energy meter by switching off your high consuming home appliances like air condition. Actually the meter is only recording your consumption.
      If you feel that your Hexing meter is counting too fast, you can also ask your power company to to an on-site meter test with dedicated equipment.
      See example here.

  2. Hi I use hexing CIU EV100
    Carlin concept
    I have token I keep loading but yet REJECTING am tired please assist
    My contact 2348062827793

    1. Hi, we have no idea what Hexing is doing. We are another meter manufacturer. In general you will see the Reject indication when either the token is not issued for your meter number or when you have entered the number wrong. Please check with your vending company, maybe they made a mistake.

    1. I never heard that a token can loose connection. I suppose your meter has disconnected. You need to call your customer service. If you mean that your UIU has lost connection you can help yourself by putting batteries inside to establish a connection to the meter. Then you can top-up with your credit token.

    1. If your neighbours also have no light it is a general power fail in your region. If they have power you can check whether your main circuit breaker has eventually opened. If the breaker is closed you need to call your customer service centre.

  3. My CIU when I connect it in the socket even if I press all buttons it does not disply..but when I connect it in the extension it displys

  4. Meter no: 0124000411304 with account name: Ine Spencer entered tampered. It is for the water pump. Can you please assist us with the code?

  5. I already recharged but the power is not yet supply in I called customer care service and I was told it's a tamper Code
    Can I get any help on here ?

Leave a Reply

Your email address will not be published. Required fields are marked *

 


All comments are moderated before being published. Inappropriate or off-topic comments may not be approved.