How to get a Clear Tamper Token?

STS meter
STS prepayment meter

One of our most read articles is about the clear tamper token. You can read more about STS Payment Metering here or on the official website of the STS Association. The complete STS system is pretty much secure. Only the power companies or utilities can generate tokens for various meter functions. If a meter is in tamper mode, the utility can figure out the reason by simply reading the log-file inside the meter. So there is nothing to worry about.

Nevertheless we are receiving on daily base requests for "Clear Tamper Token".

For all of you who haven't read or understood the first paragraph. If your meter is in tamper-mode and you don't want to contact your power supplier you have the following options:

Try all possible tokens

This will take you about 40 millenniums depending on your input speed. (One millennium is 1,000 years). You better make a list with all combinations first to avoid double entries. Actually the time gets longer because our STS payment meters and most competitor ones have a lock-out after a certain number of wrong attempts.

Consult your local fortune teller

Maybe it helps and he/she comes out with the right token. Most likely you need to consider a service fee.

Use the Magic Random Short Time Token Generator

It generates a Magic Random Short Time Token (MRSTT) and it's valid for one minute only. We are using a fancy artificial intelligence algorithm. Due to heavy server load during the day we recommend to choose a time between midnight and sun rise. It's also important that you have a strong believe.
Putting some garlic on the UIU (user interface unit) helps to avoid the vampire radiation.

In the likely event that it doesn't work you need to contact your power supply company. In addition it's helpful to read the first paragraph.

Anyway, thank you for reading and good luck. Comments are welcome :)

Summary for those who are to lazy to read the article

Only your local power company or energy provider can generate token for your meter. Don't ask us or other manufacturers. We can not help you.

If you still like to ask for a clear tamper token, please tell us what happened before the meter show "tamper".
It will be interesting for our readers and for further evaluations.

Editor's note: This article was originally published in October 2019 and has been updated for comprehensiveness.

362 Replies to “How to get a Clear Tamper Token?”
    1. You need to call your power supply company service centre. There is no general code.

    2. Can I please get a clear tamper token my outbuilding lights are off after our load shedding just now. Metre no 070830156073

  1. The warning light on my meter keeps beeping red and this results in high power consumption. Is there a code to rectify this fault?

    1. I suppose that the warning light indicates in your case that you will run out of credit soon. This is no fault, it alerts you to top up the meter. The warning light has no relation to your billed energy consumption. The supply of the LED and the beep are not measured inside your meter. For CLOU prepaid meters you can switch off the beep by pressing any key on the meter keyboard.

  2. Am a technician sir,I wish to work in your company as a prepaid meter installee,am bright from rivers state I have apply for the job for a long time after everything I we not receive any call from your the company,pls I need to be fix somewhere.thanks

    1. The local meter installation is done either by the utility or by a local subcontractor under utility supervision. We don't have influence on their hiring policy.

  3. my meter is on temper code and I went to nepa office to get the code, I've been given this code twice but anytime I input this code, it keep on saying USED. what should I do.

    1. The meter knows that the token was already used. Your power company can issue a new clear tamper token. All tokens are for one-time use only.

    2. The meter rejects a token when the there was an input mistake or when the token was not issued for your meter number by your power supplier.

  4. Pls what is the cause of the tamper code? And how can it be resolved because our own meter doesn't last three days it will lock again.

    1. Someone has manipulated the meter, e.g. opened the terminal cover, changed wiring, bypassed…
      There are many possibilities and the meter detects them. It can only be resolved by reporting this case to your power supply company.

  5. I have l&G meter single phase and is appearing only single zero 0, even when I vend its remain single zero what will I compute to bring back the other zero.

    1. Actually I don't understand the question. Better you check with your power company.

    1. My meter number 24218366128
      I need clear temper number

    2. You need to talk to your power supplier or energy vendor. They can generate a token for you.

  6. How can I block my meter number because it has been stolen from the meter box
    Thank you.

    1. If it's a prepaid meter you can submit the meter number to your power company. They can exclude your meter from their vending system.

Leave a Reply

Your email address will not be published. Required fields are marked *

 


All comments are moderated before being published. Inappropriate or off-topic comments may not be approved.