How to get a Clear Tamper Token?

STS meter
STS prepayment meter

One of our most read articles is about the clear tamper token. You can read more about STS Payment Metering here or on the official website of the STS Association. The complete STS system is pretty much secure. Only the power companies or utilities can generate tokens for various meter functions. If a meter is in tamper mode, the utility can figure out the reason by simply reading the log-file inside the meter. So there is nothing to worry about.

Nevertheless we are receiving on daily base requests for "Clear Tamper Token".

For all of you who haven't read or understood the first paragraph. If your meter is in tamper-mode and you don't want to contact your power supplier you have the following options:

Try all possible tokens

This will take you about 40 millenniums depending on your input speed. (One millennium is 1,000 years). You better make a list with all combinations first to avoid double entries. Actually the time gets longer because our STS payment meters and most competitor ones have a lock-out after a certain number of wrong attempts.

Consult your local fortune teller

Maybe it helps and he/she comes out with the right token. Most likely you need to consider a service fee.

Use the Magic Random Short Time Token Generator

It generates a Magic Random Short Time Token (MRSTT) and it's valid for one minute only. We are using a fancy artificial intelligence algorithm. Due to heavy server load during the day we recommend to choose a time between midnight and sun rise. It's also important that you have a strong believe.
Putting some garlic on the UIU (user interface unit) helps to avoid the vampire radiation.

In the likely event that it doesn't work you need to contact your power supply company. In addition it's helpful to read the first paragraph.

Anyway, thank you for reading and good luck. Comments are welcome :)

Summary for those who are to lazy to read the article

Only your local power company or energy provider can generate token for your meter. Don't ask us or other manufacturers. We can not help you.

If you still like to ask for a clear tamper token, please tell us what happened before the meter show "tamper".
It will be interesting for our readers and for further evaluations.

Editor's note: This article was originally published in October 2019 and has been updated for comprehensiveness.

362 Replies to “How to get a Clear Tamper Token?”
  1. Sorry i know you my have answared a lot off this but i did not see and i'dlike to unblock the meter this right moment

    1. It depends on your power supply company. Usually they are charging a penalty fee and/or come to the meter site for investigation.

    2. Pls someone should help me my prepaid metre is not accepting any newly bought units it's refusing it , I can't recharge it.

    3. I need a clear temper token for my meter.
      30610032705

  2. My meter is not reading units.
    It does not load tokens and every input returns connect then 00 what's wrong with it?

    1. CLOU meters are activating themselves latest two hours after energizing. This is only in case the meter installer has forgotten to activate the meter.

  3. My meter is showing green light as usual but the problem is that is not supplying light to the house, and some professionals came and said it has entered a tempered mode.
    They required me to pay them some money to fix it for me, after paying them the money it took some days before they came along with some codes after typing the codes to the meter keyboard they said it didn't work.

    Am confused now I don't know what to do.

    1. Seems you've become a victim of a scam. Only your power supply company can issue a clear tamper code for your meter. They also can investigate what happened. Don't trust in fake professionals. Thank you for sharing, it's interesting and a warning for others.

    1. A tamper is always the meter reaction of an illegal operation, e.g. wiring change or opening of the covers. It has usually nothing to do with the meter age. If you are in doubt why the tamper happened, your power supplier can read out the tamper log-file from the meter.

  4. Hi. Please help me I got a tamper token from company in my side, but after put it power back and after 5 hours power off again. I find them again and gives me another new tamper token but when I put again doesn't accepted . My meter write -no-. Please my you assist me. Meter number is 43013202098 Thanks

    1. Actually I have no idea what happens to your meter. Who is the manufacturer? We follow with our messages the STS specifications. We don't indicate -no-.

  5. My token keeps displaying "conn" then it goes back to zero again.
    When checking credit or loading. What could be the problem.

    1. Seems that your customer interface unit can't connect to the meter. There can be various reasons behind. Please contact your local service centre if the problem can't be solved by switching the CIU off and on again.

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