How to get a Clear Tamper Token?

STS meter
STS prepayment meter

One of our most read articles is about the clear tamper token. You can read more about STS Payment Metering here or on the official website of the STS Association. The complete STS system is pretty much secure. Only the power companies or utilities can generate tokens for various meter functions. If a meter is in tamper mode, the utility can figure out the reason by simply reading the log-file inside the meter. So there is nothing to worry about.

Nevertheless we are receiving on daily base requests for "Clear Tamper Token".

For all of you who haven't read or understood the first paragraph. If your meter is in tamper-mode and you don't want to contact your power supplier you have the following options:

Try all possible tokens

This will take you about 40 millenniums depending on your input speed. (One millennium is 1,000 years). You better make a list with all combinations first to avoid double entries. Actually the time gets longer because our STS payment meters and most competitor ones have a lock-out after a certain number of wrong attempts.

Consult your local fortune teller

Maybe it helps and he/she comes out with the right token. Most likely you need to consider a service fee.

Use the Magic Random Short Time Token Generator

It generates a Magic Random Short Time Token (MRSTT) and it's valid for one minute only. We are using a fancy artificial intelligence algorithm. Due to heavy server load during the day we recommend to choose a time between midnight and sun rise. It's also important that you have a strong believe.
Putting some garlic on the UIU (user interface unit) helps to avoid the vampire radiation.

In the likely event that it doesn't work you need to contact your power supply company. In addition it's helpful to read the first paragraph.

Anyway, thank you for reading and good luck. Comments are welcome :)

Summary for those who are to lazy to read the article

Only your local power company or energy provider can generate token for your meter. Don't ask us or other manufacturers. We can not help you.

If you still like to ask for a clear tamper token, please tell us what happened before the meter show "tamper".
It will be interesting for our readers and for further evaluations.

Editor's note: This article was originally published in October 2019 and has been updated for comprehensiveness.

362 Replies to “How to get a Clear Tamper Token?”
  1. am also installer…some installer mistakenly install meter to another person in same compound…i was called to change it… now none of them have light

    1. As meter installer you should be able to get the necessary clear-tamper tokens from the power company which you are working for.

    1. Read the article. Only YOUR power provider or vending company can issue a code for your meter.

    1. There is no standard for short-codes. The provided information depends on manufacturer, model type and region.

    1. An ‘open relay' indication can have various reasons, like overload or tamper. The token operations can always be done. In case the problem with the EDMI meter isn't solved already, you need to contact your power supply company.

    1. The code was already entered before. Tokens can be used one time only.

  2. I used my neighbors to load tokens into my account and now i cant reset it back to her account, what do i do

    1. Your power supply company needs to come to verify the meter installation, seal it and then provide you with a clear-tamper token.

  3. I was moving from my old household to a new one so that what made it ask for a tamper code …so can you help me get that code??

    1. I can not see the relationship between moving to a new household and tamper. The "clear tamper" token can only be issued by your power supply company.

    2. When you have the code, just enter it on the number pad of the meter or the UIU.

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